Privacy
Policy

Our Commitment

Kiota Tours respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and protect information when you visit our website or contact us about a journey.

Information We Collect

We may collect your name, email address, telephone number, travel preferences, and any details you include when you contact us, request information, or make an inquiry.

We may also receive basic technical information such as your browser type, device, and pages visited so we can keep the website secure and improve the experience.

How We Use Information

We use your information to respond to inquiries, plan and manage safari arrangements, communicate about your request, provide customer support, and improve our website and services.

We do not sell your personal information.

Sharing Information

We may share relevant information with trusted guides, accommodation providers, transport partners, and other service providers only when needed to arrange or deliver your journey. We may also disclose information when required by law or to protect the rights and safety of Kiota Tours, our guests, or others.

Cookies and Links

Our website may use basic cookies or similar technologies to support functionality, understand website use, and improve performance. You can manage cookies through your browser settings.

Our website may contain links to third-party websites and social platforms. Their privacy practices are governed by their own policies, so please review them before sharing information.

Security and Retention

We take reasonable administrative and technical steps to protect personal information. We retain information only for as long as needed to respond to your request, provide services, meet legal obligations, or resolve disputes.

Your Choices

You may ask us to provide, correct, or delete personal information we hold about you, subject to applicable legal requirements. You may also ask us to stop sending non-essential communications at any time.

Contact Us

For privacy questions or requests, contact Kiota Tours at [email protected] or +254 180 023 666.

Kimathi House, 5th Floor, Room 502
Nairobi, Kenya